Frequently Asked Questions
Find answers to common questions about our services, programs, and home health care.
For the purposes of our Family Care Support Program, "family" generally includes spouses, parents, adult children, siblings, grandparents, grandchildren, and in-laws. In some cases, other individuals who have a significant personal relationship with the patient may also qualify. During the eligibility review, our team will help determine whether your specific situation qualifies under the program guidelines.
Eligibility for the Family Care Support Program typically requires that the patient needs a minimum number of care hours per week, as determined by their care plan and medical needs. The specific hour requirement can vary depending on the patient's condition and the program guidelines in effect. Our team will review the patient's needs during the initial consultation and let you know exactly what to expect.
Eligibility depends on both the patient and the family caregiver meeting certain criteria. The patient must qualify for home health services based on their medical needs. The family caregiver must be a qualifying family member, pass a background check, and complete any required training. Additional eligibility requirements may apply depending on the specific program and funding source. Contact us for a personalized eligibility assessment — we're happy to walk you through the process.
A "white card" refers to the medical benefits card issued through the EEOICPA (Energy Employees Occupational Illness Compensation Program Act) and the Department of Labor (DOL). This federal program provides medical benefits and compensation to current and former workers at Department of Energy facilities — including the Oak Ridge nuclear facilities — who became ill as a result of their work. The white card covers home health nursing services, medical care, and other benefits related to covered conditions.
If you or a family member worked at a DOE facility and have a qualifying illness, you may be eligible for a white card. Harmony Wellness specializes in providing home health services to white card holders, including skilled nursing, impairment ratings, and assistance with subsequent diagnosis qualifications. Contact us and we'll help you understand your benefits and how to access the care you deserve.
Harmony Wellness specializes in providing comprehensive home health services for EEOICPA/DOL white card holders and Workers' Compensation patients. Our services include:
- Skilled nursing care — medication management, chronic disease monitoring (COPD, heart conditions, sleep apnea), wound care, and clinical documentation
- 24/7 nursing care — dedicated around-the-clock nursing for patients with complex medical needs
- Impairment ratings — assistance with impairment rating evaluations and documentation
- Subsequent diagnosis support — our nurses are trained to identify and document conditions that may develop as a result of a primary covered illness, helping patients qualify for additional care
- Care advocacy — we work directly with Workers' Comp examiners to secure the level of care our patients need
Contact us to discuss how we can help with your specific situation.
The cost of home health care varies depending on the type and level of care needed, the number of hours per day or week, and the patient's coverage. For EEOICPA/DOL white card holders, home health nursing services are covered under the program's medical benefits. We also work with Workers' Compensation and other insurance plans.
For patients with qualifying coverage, there may be little to no out-of-pocket cost for covered services. We work with each family individually to understand their benefits, explain any potential costs upfront, and find the best solution. Contact us for a free consultation — there's no obligation, and we're happy to help you understand your options.
The EEOICPA white card provides comprehensive medical coverage for your covered condition and related needs. There are no co-pays, no deductibles, and no out-of-pocket costs for covered services. The program covers:
- Home health nursing — skilled and non-skilled care, up to 24/7 nursing
- Prescription medications — all medications related to your covered condition
- Doctor visits and hospital care
- Medical equipment — walkers, wheelchairs, hospital beds, CPAP machines, oxygen equipment
- Transportation — mileage reimbursement for travel to and from medical appointments
- Medical supplies — sanitizing wipes, wound care supplies, and other necessities
- Chiropractic and psychiatric services
- Hospice and extended care facilities
- Home and vehicle modifications — when medically necessary
In short, if it's related to your covered condition, the white card likely covers it. Learn more about eligibility and benefits.
Harmony Wellness Home Health stands out for several reasons:
- Dedicated staff nurses — We prioritize staffing our own full-time nurses, so your loved one sees the same trusted faces every day.
- True 24/7 care — Patients will not go without care. We provide genuine around-the-clock coverage, including nights, weekends, and holidays.
- Personal case liaisons — Every case has a dedicated liaison who serves as your single point of contact for all care coordination.
- Happy, stable team — Our nurses love working at Harmony. Lower turnover means better, more consistent care for patients.
- Workers' Comp & white card specialists — We specialize in EEOICPA and DOL Workers' Compensation home health, including impairment ratings and subsequent diagnosis support.
- Local and personal — Based in Oak Ridge, TN, we're deeply rooted in the community we serve. Unlike large national companies, we offer truly personalized care with a local point of contact you can always reach.